Privacy policy
CarLost Pro
Last updated: August 24, 2026
These data practices are the ones declared by the developer for this listing and may be updated.
Introduction
At Acertijos we build mobile apps — brain games, reference and everyday tools. This policy explains what information our apps process, for what purpose, and what choices you have about it. By using the app you accept the practices described in this document.
Data controller
The data controller for this application is Acertijos, the app’s developer. For any question about this policy or your data, you can reach us at the support email shown below.
Support email:acertijos.contacto@gmail.com
Data collected
You do not need to provide personal information to use the app, but some information from your mobile device may be collected; you can prevent this by disabling permissions. However, you might not enjoy certain features of the app.
Permissions and data
- Device location
- Photos and images
If necessary, specific information may be required to identify you; in that case, you will be notified and it will be justified in this document. The information collected from your device is used to obtain your vehicle's location and tell you where it is, as well as the photos you take with the device camera within the app.
Data shared
Our app may share data from your mobile device; you can prevent this by disabling your mobile device's permissions. However, if you choose not to enable them, you will not be able to enjoy certain features of the app.
Permissions and data
- Device location
The information is shared so that you can share your vehicle's location with the contacts of your various social networks or services installed on your device; once the information is shared, we also recommend that you review the privacy policies of those companies.
Who it is shared with
- Users of social networks or external services — Other users of social network apps that the user interacts with or grants permissions to.
- Other third parties (including professional advisors) — Any third party (including legal and other advisors, regulatory authorities, courts, law-enforcement agencies, and administrative offices) based in the U.S., Mexico, and other countries/regions that allow us to enforce our legal rights, or protect rights, property, or safety, or when such disclosure is permitted or required by law.
Your rights
You can request access to, rectification of, or erasure of your data, as well as object to certain processing or request that it be restricted. To exercise these rights, write to the app’s support email and we will address your request within a reasonable time. You can also manage the advertising identifier and permissions from your device settings.
Retention
We keep data only for as long as needed for the purposes described in this policy or while the app is installed, and then delete or anonymize it, unless the law requires us to keep it longer. Data processed by third parties (such as the advertising provider) is also subject to their own retention periods.
Changes to this policy
We may update this policy to reflect changes in the app or in applicable regulations. When we do, we will update the “Last updated” date shown at the top; significant changes will be communicated through the app itself or its store listing. Continued use of the app after an update means you accept the revised policy.
Contact
If you have questions about this policy or how your data is handled, write to us at:acertijos.contacto@gmail.com
